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MICROSOFT DYNAMICS 365 CRM

Dynamics 365 CRM for your business.

Connect sales, customer service and business information so teams can work from a consistent view of the customer.

Discuss your requirement →
Microsoft Dynamics 365 Sales
Business fitMap the solution to the way your teams actually work.
Microsoft ecosystemConnect Dynamics 365, Power Platform, Microsoft 365 and data.
Long-term valueDesign for adoption, maintainability, reporting and support.

Customer relationships that stay connected.

Our approach focuses on practical CRM processes, clean data and integration with the systems your teams already use.

Customer 360

Bring customer, activity and sales information together for a clearer view of relationships.

Sales

Manage leads, opportunities, accounts, activities and sales processes.

Service

Organize customer service interactions and case-based processes.

M

Marketing

Support targeted engagement using connected customer data and insights.

I

Integration

Connect CRM with Business Central, Power Platform and other systems.

A

Analytics

Use dashboards and Power BI to understand pipeline, activity and performance.

ARROWDREAMS APPROACH

CRM implementation that fits the sales process.

We start with how your sales and service teams work, then configure the platform around the required customer journey.

  • Lead and opportunity management
  • Customer and account information
  • Activities, tasks and follow-ups
  • Sales and service process automation
  • Integration with ERP and Microsoft 365
  • Reporting and management visibility
From requirement to outcome
01

Discover

Requirements and priorities.

02

Design

Solution and roadmap.

03

Deliver

Build, test and deploy.

04

Support

Improve and maintain.

LET'S TALK

Discuss your requirement.

Tell us what you are trying to achieve. Arrowdreams Technologies can help shape the next step.

Contact Arrowdreams →